Operations Assistant

Job Title: Operations Assistant

Location: 765 S. 8th Street (Rt 31)

Reports To: Operations Director (Lucy Munoz)

Job Overview: We are looking for a bilingual (English & Spanish) applicant who has a fresh, new, and creative outlook, with ideas who is not worried about expressing themselves in a proper and professional manner. Someone who can work in a team setting, yet manage their time independently to produce work that Mom & Dad would be proud of. We are a small, family orientated business that provides a caring and professional work environment, and produces excellent results, good work ethic, yet makes time to have fun. If you want to learn about business, this position is for you. You are the clay, so let us help mold you into something that no ordinary position can ever provide. 

The cool thing about this position is that you will learn something new, every day and that is a promise. If you missed out on college, for the time being, this is an excellent substitute. As the Operations Assistant, you are considered a key team member by upholding our commitment to customer satisfaction, assisting with employee development and retention and making sure the team in the office stay on course with their day-to-day objectives. With a key position at Molly Maid, you will bring customers joy and satisfaction with our services, and reward yourself in the process.

Job Summary: The Operations Assistant plays a crucial role in supporting daily operations within the company. This position involves coordinating various tasks to ensure efficient workflow, assisting in project management, and helping maintain effective communication across departments.

Key Responsibilities:

1. Administrative Support:

• Assist in scheduling meetings and managing calendars.
• Prepare and maintain documents, reports, and presentations.
• Handle correspondence and maintain filing systems.

1. Coordination:

• Support project management by tracking deadlines and deliverables.
• Collaborate with team members to facilitate smooth operations.
• Assist in the coordination of training sessions and workshops.

1. Data Management:

• Enter and update data in databases and spreadsheets.
• Assist in preparing reports for management review.
• Monitor inventory levels and assist with procurement processes.

1. Communication:

• Act as a point of contact for internal and external stakeholders.
• Help resolve operational issues by liaising between departments.
• Facilitate effective communication among team members.

1. Process Improvement:

• Identify areas for improvement in operations and suggest solutions.
• Assist in implementing new processes and best practices.

Qualifications:

• Bilingual - English & Spanish
• High School graduate.
• Timeliness and punctuality.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Able to work an 8-hour shift between 0700 & 1700.
• Must have reliable transportation and be able to legally drive.

Preferred Skills:

• Fresh Outlook
• New Outlook
• Some basic experience in an office setting. 
• Basic familiarity with Microsoft software and social media.
• Excellent leadership abilities.

Benefits:

The pay range for this position depends on your experience, leadership, professionalism, communication, decision making and ability to master our sales process and convert consumer leads to sales.

• Starting between $18 & $20 per hour (based on your experience) - This is firm!
• Incentives/Bonuses based on continuous Sales and Revenue growth
• Earn weekly accrued PTO
• Paid holiday days
• Retirement 401K matching contributions, once eligible
• Direct deposit
• Unlimited coaching and mentoring
• Contributing to local community domestic violence prevention