Customer Service and Sales Representative

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?  

As a Customer Service and Sales Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.

Ready to join a company and a team that will support you? Apply today - we’re ready for you!

Prior sales experience is required. Those with customer service, office or cleaning experience will be considered.

This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines. We’ll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture. 

Once you’ve enjoyed the Molly Maid training, you’ll delight customers with our simple and proven sales process and exceptional communication and follow through. You won’t just be an estimator; you’ll be a brand ambassador too!

Full-time. No nights. No weekends. No holidays. 

Receive a guaranteed minimum wage of $19.00 per hour with the ability to make up to $1000.00 per week, paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!

We provide:

• Paid training on our proven systems that delight customers. Come grow with us!
• Warm leads that reach out to us for our services
• AND.... a COMPANY CAR during the workday so you don't have to put miles on yours (gas and insurance included)
• A stable and consistent work schedule
• A fun culture where success is celebrated as a team
• Access to ongoing training 
• Branded and comfortable clothing
• Advancement opportunities - we promote from within!
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If you like working with friends, working as a team, and growing in a career, APPLY NOW! 

Benefits & Pay

The pay range for this position is $19-$23 and is dependent on your experience. 

* Earn 5 days paid vacation after one year of service

* Earn 5 paid sick days each year

* Earn sales bonuses

* Earn a 3% company match for your Simple IRA contributions

As a Customer Service and Sales Representative, you will be responsible for:

* Price quotes to sell Molly Maid cleaning services - Meet with warm leads in their home and over the phone.

* Grow and retain customers - Answer phone calls and conduct outbound calls with a smile and book estimates and cleans for our valued customers. Do this, and we’ll celebrate milestones as a team and have fun in the process! 

* Follow up with potential leads - Regularly call potential new clients to offer company services

* Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win.

* Close the loop on any open estimates/sales - We believe the personal relationship is important and that starts with you, the estimator.  

* Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team. 

* Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.

This job will be a great fit for you if

• You have 2 to 3 years of sales experience
• You have an outgoing and bubbly personality
• You are at ease talking with people
• You feel energized when talking with customers in their home or over the phone. 
• You can ‘work with anyone’ and get along well with different types of people. You’ll be spending a lot of time as a team working together.
• You can meet customer expectations to deliver an experience that they will recommend to their friends and family.
• You take pride in your attention to detail and a job well done.
• You are comfortable with a computer and technology, especially Microsoft office.
• You have strong interpersonal, oral and written communication skills.
• You can multi-task, prioritize, and manage time effectively.

Job Requirements

Minimum requirements to be considered for this position.

* Legally authorized to work in the United States

* Complete a background check 

* Have a valid California driver's license with a clean driving record

* You are available to work Monday through Friday during the day, 8am to 5pm.

• Bilingual English/Spanish is required

Ready for a fresh start where you can be your best?

If that’s you, APPLY TODAY!

If you meet the requirements for this position, our system will schedule you for an interview immediately.  

"You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed."