**** Trainer/Quality Assurance ****

Job Description

This position will be responsible for the successful training of cleaning staff and assurance of quality cleaing through in-field assessments of our clients homes. 

While we will teach you our cleaning model, so no previous cleaning experience is necessary, this position should have at least one year training or managing people.

The candidate for this position will need a positive upbeat attitude, present themselves professionally, have a clear speaking voice, a valid clean Maryland drivers license as the position requires you to drive (our vehicle), and enjoy working with people.

This position will also provide phone coverage while in our office. 

This will include answering phones and scheduling appointments.

Hours: 8:30 - 5:30   Monday thru Friday

Skills / Requirements

Skills/Requirements:  Job duties include, but are not limited to:

1. Training of new maids

2. Perform quality checks in our customer's homes.

3. Follow up on cleans to ensure our customer's are delighted with the service they're receiving.

4. Answer phones and schedule appointments

5. Must be computer literate and have a desire to help grow our company.

Important Notes

Being bilingual (Spanish and English) is a plus.

Excellent customer communications and independent work skills are requred.  You must:

1. Be a non-smoker

2. Pass a background and drug scrren.

3. Have a valid driver's license with a good driving record.

Please attach a resume.

 

*NOTICE: Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Molly Maid® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Molly Maid LLC lists on this website the employment opportunities available throughout the Molly Maid® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.