Quality Manager / Supervisor
Molly Maid is a residential cleaning franchise that has been providing house cleaning service in the Upstate for over 20 years. We are currently seeking a motivated, energetic, hard-working, and fun individual to fill a specific role.
This position works closely with both the Office Manager and Manager in all aspects of managing the work as relates to the Molly Maid housecleaning franchise. This includes discusssing services by phone, in-home visits, and through management and workflow of multiple teams of house cleaning professionals. This position requires the ability to work in a team environment and autonomously. Prior customer service and supervisory experience is a plus. We will train you on the details of the position. There is no cold calling. This is a performance based position and the pay is based on a combination of fixed and variable pay. Starting pay ranges from $12 - $15 per hour.
This position requires a rotating schedule as outlined below as well as occasional coverage for when the Office Manager has time off. Overtime is as needed and approved by the Office Manager.
Week 1: Monday through Friday 7:30am – 4:30pm with 1 hour lunch
Week 2: Monday and Friday 7:30am – 4:30pm with 1 hour lunch
Tuesday and Thursday 7:30am – 6:30pm with 1 hour lunch*
Wednesday 7:30am – 11:30am no lunch break
Saturday – two Saturdays a year and possible weather event days
Please note- Molly Maid is a house cleaning company. While this position is not a day-to-day cleaning role, it will require proficiency and the physical ability to perform house cleaning duties. Individuals who are self-motivated, reliable, friendly, and professional will enjoy and perform well in this position.
Pay: $12 to $15/hour
Combination of fixed and variable pay; based upon performance
Job Status: Full Time