Job Description

 Molly Maid of Staten Island seeks a versatile candidate to assist in managing day-to-day operations. Primary responsibilities include telephone sales (not cold-calling), telephone customer service, customer appointment scheduling, customer account reconciliation, general management of office operations. Position reports directly to the owner and is full time, Monday-Friday (generally 8:00AM-5:00PM), and requires problem-solving and being able to work independently

EXPERIENCE, EDUCATION & PREFERENCES

  • Direct and successful experience in telephone sales and/or telephone customer service
  • Proven record of success in supervising and/or training others (preferably entry level workers)
  • Directly supervised at least 10 employees
  • Pleasant and professional telephone skills
  • Highly organized and detail-oriented
  • Bachelor or Associate degree in Accounting or Business is preferred, but previous skill-developing work experience can substitute for a degree
  • Exceptional interpersonal, persuasion, and articulation skills—for communicating effectively with a diversity of customers and employees
  • Excellent grammar and composition skills
  • Computer literate—to include WORD, EXCEL, and scheduling software. Quick books very beneficial.
  • Ability to focus on sales objectives—and achieve desired results 
  • Self-directed individual who is analytical, with initiative and problem-solving skills
  • Possess the willingness and ability to pitch-in with whatever is needed to get the job done for customers and employees.
  • Bilingual English/Spanish helpful
  • Valid NY Driver's License
  • Pass a Background Check
  • Live on Staten Island
  • Possess a car