Customer Service Representative

Job Description

Molly Maid of East Metro Milwaukee has set the bar high, striving to be the premier cleaning service in Metro Milwaukee and the Northshore. Already well on our way, we are looking for an inspired candidate to join our team and continue on this path with us.
The Sales/Customer Service Representative we’re looking for has
• 1 year of sales experience with a flair for building relationships
• The verbal skills to help potential clients understand how we can change their lives
• A strong sense of self-pride and integrity
• The ability to craft and perpetuate a customer service culture among our staff
• An affinity for the details
• The creativity to help develop and improve our client experience
Specific responsibilities of the position:
• Perform in-home estimates for prospective customers
• Manage the phone lines while in the office, assisting prospective and current customers
• Utilize computer software to oversee new and existing customer profiles
• Perform in-home quality checks
• Guide the customer experience for their first few months with us

Bilingual in Spanish is preferred!


If having a chance to directly influence and shape a top-rated service company excites you we would love to hear from you! Please submit a resume via email and let us know why you would be a great fit for our team.

Skills / Requirements

Bilingual in Spanish is preferred!

 

*NOTICE: Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Molly Maid® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Molly Maid LLC lists on this website the employment opportunities available throughout the Molly Maid® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.