Customer Service Representative

Job Description

Molly Maid of Peoria has set the bar high, striving to be the premier cleaning service in the area. We are looking for an inspired candidate to join our team and continue building a successful business.
The Customer Service Representative we're looking for has:
*        The verbal skills to help potential clients understand how we can improve their lives
*        A strong sense of self-pride and integrity
*        The ability to craft and perpetuate a customer service culture among our clients and staff
*        An affinity for teamwork
*        The creativity to help develop and sustain and exceptional client experience
Specific responsibilities of the position:
*        Manage the phone lines while in the office, assisting prospective and current clients
*        Utilize computer software to oversee new and existing customer service processes
*        Guide the client experience for their first few months with us
If having a chance to directly influence and shape a top-rated service company excites you, we would love to hear from you!  Please submit a resume.
Skills/ Requirements
*        Accountability for the sales process of generating and converting leads into clients
*        Have great organizational skills and the ability to set priorities and execute a plan of action
*        Demonstrate the ability to learn quickly and multi-task efficiently
*        Strong listening & communication skills

 

*NOTICE: Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Molly Maid® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Molly Maid LLC lists on this website the employment opportunities available throughout the Molly Maid® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.