CUSTOMER SERVICE Representative/Office Assistant

Job Description

 Molly Maid of Staten Island seeks a Bilingual English/Spanish versatile candidate to assist in day-to-day operations. Primary responsibilities include telephone sales (not cold-calling), telephone customer service, customer appointment scheduling, data entry , customer account reconciliation, general office duties. The position can start as part time and grow to full time, Monday-Friday (generally 8:00AM-5:00PM), ocassionally a Saturday, and requires problem-solving and being able to work independently


  • Direct and successful experience in telephone sales and/or telephone customer service
  • Proven record of success in dealing with customers 
  • Bookeeping backgroung helpful
  • Pleasant and professional telephone voice
  • Highly organized and detail-oriented able to multi task
  • Exceptional interpersonal, persuasion, and articulation skills—for communicating effectively with a diversity of customers and employees
  • Excellent typing, grammar and composition skills
  • Computer literate—to include WORD, EXCEL, and scheduling. Quick books very beneficial.
  • Ability to focus on sales objectives—and achieve desired results 
  • Self-directed individual who is analytical, with initiative and problem-solving skills
  • Possess the willingness and ability to pitch-in with whatever is needed to get the job done for customers and employees.
  • Valid NY Driver's License
  • Pass a Background Check
  • Live on Staten Island
  • Possess a car


*NOTICE: Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Molly Maid® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Molly Maid LLC lists on this website the employment opportunities available throughout the Molly Maid® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.