Customer Service / Office Manager (Bilingual)

Job Description

We have an immediate opening for a Customer Service Representative (Bilingual).

We are a top-rated service company and looking for a mature, energized and self-motivated person to join our growth focused team!

This is a full time position.

Primary duties include

  • Supervise (includes hiring & firing) House Cleaning Staff
  • Training Staff and Quality Control
  • Phone Sales - acquiring new customers.
  • Customer Service - helping existing customers with requests
  • Daily scheduling of appointments
  • Accounts Receivable
  • Office organization and administration
  • some driving to customer locations may be necessary
  • and assisting management with various projects.

We work hard, but provide a fun, family friendly work environment.

Skills/Qualifications:

  • Must be Fluent in both Spanish and English
  • Good phone skills and at least 3 years of customer service experience.
  • At least 1 years of direct supervisor or management experience.
  • Excellent Organizational skills -- strong multi-tasking
  • Experience in residential or commercial cleaning is a plus.
  • Computer Experience with Word, Excel, will train on 3rd party applications
  • Office manager experience is a plus..
  • Excellent and positive communication skills - oral and written

 

*NOTICE: Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Molly Maid® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Molly Maid LLC lists on this website the employment opportunities available throughout the Molly Maid® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.