Customer Service / Office Manager (Bilingual)
We have an immediate opening for a Customer Service Representative (Bilingual).
We are a top-rated service company and looking for a mature, energized and self-motivated person to join our growth focused team!
This is a full time position.
Primary duties include
- Supervise (includes hiring & firing) House Cleaning Staff
- Training Staff and Quality Control
- Phone Sales - acquiring new customers.
- Customer Service - helping existing customers with requests
- Daily scheduling of appointments
- Accounts Receivable
- Office organization and administration
- some driving to customer locations may be necessary
- and assisting management with various projects.
We work hard, but provide a fun, family friendly work environment.
- Must be Fluent in both Spanish and English
- Good phone skills and at least 3 years of customer service experience.
- At least 1 years of direct supervisor or management experience.
- Excellent Organizational skills -- strong multi-tasking
- Experience in residential or commercial cleaning is a plus.
- Computer Experience with Word, Excel, will train on 3rd party applications
- Office manager experience is a plus..
- Excellent and positive communication skills - oral and written
Job Status: Full Time