CUSTOMER SERVICE ASSOCIATE

Job Description

Utilize the MOLLY MAID cleaning/office system to thoroughly clean/book customers.

Follow Policy/Procedure at all times.

Receive  and share customer compliments on a regular basis.

Handle customer complaints and provides re-clean service when necessary.

Communicate effectively with customers/associates.

Review the work of team members and self for  achievement of standards.

Inspect own work in customers home/office.

Minimize breakage/accidents.

Arrive for work on time.

Work without excessive absences.

Respond positively at all times.

Attend meeting with content to share.

Take on additional tasks/ initiative at all times.

Help out and support all team members.

Treat all with respect.

Encourage Team work, at all times.

Teach, Train, and Contribute.

Insure that the office is Running smoothly when working in the office.

Recruit when needed.

Market the business when needed.

 

*NOTICE: Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Molly Maid® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Molly Maid LLC lists on this website the employment opportunities available throughout the Molly Maid® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.